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FAQs
What materials are used in your jewelry?
What materials are used in your jewelry?
We pride ourselves on quality and durability. Our jewelry is crafted with high-grade materials such as 925 sterling silver, 14k gold, 18k gold and ethically sourced gemstones to ensure you receive a product that stands the test of time.
Do you offer international shipping?
Do you offer international shipping?
Yes, we offer international shipping. STORENAME proudly serves customers worldwide, with shipping options, delivery times, and fees clearly outlined at checkout.
When will my order be delivered?
When will my order be delivered?
Our shipping times vary depending on the destination and the product(s) you've ordered. Generally, we strive to process and dispatch orders within 1-3 business days.
For UK orders, please allow 7-12 business days for standard shipping. If you opt for expedited shipping, you can expect your order to arrive within 7-10 business days.
Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as customs delays or unforeseen logistical issues.
Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
What is your return policy?
What is your return policy?
We strive for your complete satisfaction. If you’re not entirely happy with your purchase, we accept returns within 14 days of receipt, provided the jewelry is unworn and in its original condition.
What is your return policy?
What is your return policy?
We strive for your complete satisfaction. If you’re not entirely happy with your purchase, we accept returns within 14 days of receipt, provided the jewelry is unworn and in its original condition.
